City of Houston Announces Comprehensive Water Bill Improvement Plan
Under Mayor John Whitmire’s leadership, Houston Public Works is bringing forth its plan to provide customers with accurate water bills and enhanced customer service while tackling structural issues aimed at restoring public trust through transparency.
Find Out More![](/sites/g/files/nwywnm456/files/img/water_bill_improve_plan.png)
Lead and Copper Rule Revisions
Under the U.S. Environmental Protection Agency’s (EPA) Lead and Copper Rule Revisions (LCRR), utilities must create an inventory of all the drinking water service lines in their system. The City of Houston (City) is doing an inventory of water service lines in all of its six water distribution systems. This inventory will identify the material of your water service line, including if it is made of lead.
Find Out More![](/sites/g/files/nwywnm456/files/img/lcrr_graphic_image_0.png)
The City of Houston has rescinded Stage One of the City's Drought Contingency Plan
Effective May 29, 2024, Houston Public Works rescinded Stage One of the City's Drought Contingency Plan. Due to the sustained increased rainfall and current reservoir levels the severe conditions leading to the implementation of Stage 1 of the Drought Contingency Plan have been mitigated.
Find Out More![](/sites/g/files/nwywnm456/files/img/Sprinkler%20Website%20Icon-01.png)
Unregulated Contaminant Monitoring Rule
Every five years, the U.S. Environmental Protection Agency (EPA) implements the Unregulated Contaminant Monitoring Rule (UCMR). The purpose of UCMR is to collect data from utilities like Houston Public Works about contaminants that may be present in drinking water.
Find Out More![](/sites/g/files/nwywnm456/files/img/ucmr-website-icon.png)
Pay Your Water Bill!
Here you can pay your bills using multiple payment methods, view account transactions, print prior bills, lower your bill by managing your water usage.
Contracting Services
HPW is continuously seeking Professional and Construction Partners to help build and maintain Houston's infrastructure.
Report a Water Leak
Visit 311 to report a pothole request, traffic signal outages, etc...
Sidewalk Program
The Sidewalk Program constructs new sidewalks and ramps along streets leading to schools, major thoroughfares and improves accessibility for people with disabilities.
Houston Permitting Center
The Houston Permitting Center combines the majority of the City of Houston's permitting and licensing into one convenient location.
Engage Houston
See when upcoming virtual community meetings are scheduled and stay informed about improvement projects!
Construction Code Modernization Project
There are several ways to contribute to the Construction Code Modernization project. We encourage all stakeholders to sign up for the newsletter, join a committee, or submit a code amendment.
Drinking Water Taste, Odor and Color
The change in the taste, odor, and color of Houston’s drinking water that is sourced from wells is caused by naturally occurring compounds and minerals...
What We Do...
The Department’s responsibilities include operation and maintenance of the City’s streets and drainage, production and distribution of water, collection and treatment of wastewater, and permitting and regulation of public and private construction.
![HPW Logo](/sites/g/files/nwywnm456/files/styles/coh_xx_small/public/img/hpw-round-logo%20copy.png?itok=EpiItLh2)
![](/sites/g/files/nwywnm456/files/styles/coh_small/public/img/010-services-card.jpg?itok=eUQ3Z2Sv)